Confidentiality is the foundation of our work.
Confidentiality is the foundation of our work. This policy explains what information Globus Detective Agency ("Globus", "we") collects through this website and during an engagement, and how we protect it.
When you submit an enquiry we receive the details you choose to provide — such as your name, phone number, email address, country and a description of your matter. During an engagement we may receive documents and information you share with us to carry out the work.
We use your information only to respond to your enquiry, assess and carry out the agreed engagement, communicate with you, and meet our legal obligations. We do not sell, rent or trade personal information, and we do not use it for unrelated marketing.
Messages sent through our contact form are delivered to our intake mailbox (globusdetective@gmail.com) using a third-party form-delivery service. Please share only what you are comfortable sending at the first stage; we can sign a confidentiality agreement before you share the specifics of your case.
Information is accessible only to Globus personnel and, where necessary, vetted partners directly involved in your matter, all of whom are bound by confidentiality. We disclose information to authorities only where required by law.
We keep case information only for as long as necessary for the engagement and our legal obligations, and protect it with access controls and encrypted delivery of reports.
You may ask us to access, correct or delete the personal information we hold about you, subject to legal requirements. Contact us at globusdetective@gmail.com.
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